Support

Support & Downloads

Welcome to the Ezuthola Support Center. Here you can find resources and get help.

Contact Us

Email: meenakshi@omts.co.in

WhatsApp Support: +91 80892 21248

Install App

iPhone (iOS)

  1. Open Safari browser.
  2. Tap the Share button (Square with arrow up) at the bottom.
  3. Scroll down and tap "Add to Home Screen".
  4. Tap Add in the top right corner.

Android

  1. Open Chrome browser.
  2. Tap the Menu button (Three dots) at the top right.
  3. Tap "Install App" / "Add to Home Screen".
  4. Tap Install to confirm.

Frequently Asked Questions (FAQ)

What is Ezuthola?

Ezuthola is the software for Akshaya and service centres: resumes, AI documents and posters for customers, token queues, staff, attendance, salary and accounts, and the Padanamuri computer course.

How do plans work?

Each centre buys a plan from Subscriptions. A plan gives a number of resumes, AI documents and posters for its period, plus staff and branch limits. Top-ups add more when a plan runs out.

Does editing a resume use the quota again?

No. A resume uses one from the quota the first time its PDF is made. Editing it later and downloading it again (Update PDF) is free. You can find old resumes in History.

How does the AI Document Generator work?

Choose the type of document (for example a leave letter or an affidavit), give the details in your own language, and the AI drafts it in the language you pick. If the AI fails, the document is not taken from your quota.

I paid but my plan is not showing. What should I do?

Payments are usually instant. On the Subscriptions page, press "Refresh Status"; it checks the payment with Razorpay and activates the plan. If it still does not show after 10 minutes, email us at meenakshi@omts.co.in.

Can staff use Ezuthola?

Yes. The centre owner adds staff in Staff Management. Staff work under the centre's plan and see only what the owner allows.

What is Padanamuri?

Padanamuri is a Malayalam computer and AI course taught by an animated teacher. Students study on the centre's computers, take a final exam and get a certificate in the centre's design.

Can I use Ezuthola on my phone?

Yes. The website works on phones, and you can install it as an app by following the "Install App" steps above. Padanamuri lessons are meant for the centre's computers.

Is our customers' data safe?

Yes. Each centre sees only its own customers and records, data is stored securely, and we do not sell personal information.